Frequently Asked Questions
Everything you need to know about our eco-friendly rolls.
What makes your toilet paper eco-friendly?
Our products are made from 100% recycled paper or forest-friendly bamboo. We don't use any scents, dyes, or inks, and we donate 50% of our profits to help build toilets for those in need.
How long does delivery take within the UK?
Standard delivery typically takes 2-3 business days. We offer free shipping on all orders over ÂŁ20 to most of the UK.
Can I set up a subscription?
Yes! You can choose your preferred delivery frequency and save on every order. You can pause, skip, or cancel your subscription at any time through your account dashboard.
Is your packaging plastic-free?
Absolutely. Our rolls are individually wrapped in colorful, recyclable paper to keep them hygienic without the need for single-use plastic film.
What is your return policy?
If you're not happy with your rolls, we offer a 100% money-back guarantee. Just contact our support team within 30 days of purchase and we'll sort it out.
Are your products safe for septic tanks?
Yes, both our recycled and bamboo toilet papers are biodegradable and designed to break down quickly, making them perfectly safe for septic systems.